New Patients

Thank you for choosing North Florida Pediatrics as your child/children’s new Medical Home. Please review the Are we a good fit table below to ensure we agree on all medical philosophies. Once you have reviewed the table, begin filling out the New Patient Registration. Please note, we must receive all previous medical records, including a shot record, prior to scheduling your child’s first wellness visit.

Are we a good fit? 

TOPIC PRACTICE PHILOSOPHY AGREE!
Vaccines Our vaccine policy follows the schedule outlined by the CDC (Centers for Disease Control and Prevention) and the AAP (American Academy of Pediatrics). We vaccinate our own children on schedule and we expect the same of our patients.  
Antibiotics We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics. We do not routinely call in antibiotics over the phone as we do not believe that is good medicine. When we believe antibiotics are appropriate treatment, we will be happy to answer your questions.  
Medical Home We work hard to provide comprehensive medical care and serve as your medical home. To that end, we expect that you contact our office FIRST before seeking specialty care, or seeking care at urgent care or the emergency room. We want to be involved in either providing care in our office where appropriate, or referring you to the most appropriate specialist and helping to coordinate care. Whenever you do see a specialist, we ask that you request that a report be sent directly to our office so we may stay informed and have the most up-to-date information in your child’s medical record.  
Technologyy Our practice prides itself of efficiency through the use of technology. We will encourage our patients to consult our website, including the use of the patient portal.  
Office Hours We make every effort to meet the needs of our patients, offering both routine and same day appointments during business hours. We do not offer walk-in hours. Please familiarize yourself with our office hours and call when an appointment is needed.  
After Hours We have a triage nurse and a physician available 24/7/365. When our office is closed overnight and you have an urgent issue that cannot wait until morning, you can call our main number and leave a message for our nurse triage service. You may wish to check the “Is Your Child Sick” section of our website for helpful information before using this service.  
Insurance Make sure we participate with your insurance plan. It is your responsibility to know the limits and coverage of your particular health insurance policy, to show your cards at each visit, and be prepared to pay any copays at the time of service. Our staff will do our best to estimate the cost for your visit. If you have any questions about your coverage, it is best to check with your insurance company.  
Scheduling Appointments For sick child care, call the office to speak with the triage staff, who will listen to your concerns and schedule an appointment if necessary. Sometimes an appointment is not needed, and the staff will advise you regarding your issues.  
Missed Appointments Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable. As a courtesy, we will remind your of your upcoming appointments via phone/text message/email/portal notification. We understand that sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule your appointment. Missed appointments may be subject to a no-show fee.  

Is Your Child Sick?TM

Practice News

  • 5/1/2018
    Here are a few articles on how to keep your family safe during the summer months.
  • 3/8/2018
    Summer is quickly approaching! Do not wait to get your camp and school forms completed!
  • 3/8/2018
    Pollen season is here! Read these articles to determine if your symptoms are allergies or a cold.
  • Office Hours

    Poison Control: (800) 222-1222